Shipping Policy

Shipping Policy

Last updated: September 24, 2026

Thank you for shopping with Éducation Intégrale.

ORDER PROCESSING

Orders are generally processed before shipment within the timeframe indicated during checkout or on the applicable product page.

Processing time is separate from shipping and delivery time.

SHIPPING RATES

Available shipping options and applicable shipping charges are displayed during checkout before payment is completed.

If a free shipping promotion applies to your order, it will be reflected during checkout.

DELIVERY ESTIMATES

Delivery times are estimates and may vary depending on the destination, carrier, weather conditions, holidays, and other circumstances outside our control.

TRACKING

When tracking information is available, it may be provided after your order has been shipped.

SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address during checkout.

Please review your shipping information carefully before submitting your order.

DAMAGED OR LOST PACKAGES

If your package arrives damaged or you experience a delivery problem, please contact us with your order number and relevant details.

We will review the situation and assist you with the appropriate next steps.

DIGITAL PRODUCTS

Digital products do not require physical shipping. Access or download instructions are provided electronically when applicable.

CONTACT US

For questions regarding shipping or delivery, please contact Éducation Intégrale through our Contact Us page and include your order number whenever possible.